Privacy Policy

Your Privacy Matters

At LeafRise Santa Fe Artificial Grass, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We only collect information we need to provide you with excellent service, and we never sell your personal information to anyone.

Information We Collect

When you contact us or request our services, we may collect:

• Your name and contact information including phone number and email address
• Your property address and details about your project
• Photos of your property that you provide or that we take during site visits
• Payment information necessary to process your transaction
• Communication history between you and our team

When you visit our website, we automatically collect standard web information like your IP address, browser type, and pages you visit. This helps us improve our website and understand how people use it.

How We Use Your Information

We use the information you provide to:

• Provide quotes and schedule your installation
• Communicate with you about your project
• Process payments and maintain records
• Improve our services and customer experience
• Send you updates about your project and service reminders if you opt in
• Comply with legal requirements and protect our business interests

Information Sharing

We don't sell, rent, or trade your personal information. We may share your information only in these situations:

• With service providers who help us run our business, like payment processors
• With manufacturers for warranty registration if applicable
• When required by law or to protect our legal rights
• If our business is sold or merged, your information may transfer to the new owners

Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but some features of our website may not work properly.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. We use secure servers and encryption for sensitive information like payment details. However, no internet transmission is completely secure, and we can't guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Ask us to delete your information, subject to legal requirements
• Opt out of marketing communications at any time
• Request a copy of your information in a portable format

To exercise these rights, simply contact us using the information below.

Third-Party Links

Our website may contain links to other websites. We're not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our services aren't intended for children under 18. We don't knowingly collect information from children. If you believe we've collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we'll update the date at the top of this page. Significant changes will be communicated through our website or by email if you're an existing customer.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: